
Here at Personal Injury Careline, we have created a software portal for Brokers and Insurance companies alike in order for them to directly introduce new claims through to us. It is important that a relationship is built between all parties working together with Personal Injury Careline in order for us to offer the most efficient service to clients and our panel of Brokers and Insurers. The company has thrived and we put this down to our key principles Integrity, Transparency, Reliability, Dependability and of course Accountability.
Insurance companies and Brokers will be able to upload as few or as many new claims through to us as they choose to do so. The leads that are passed over to us will be contacted by a Specialist claims handler whom will in turn pass the client on to the best solicitor for their particular claim.
The good news for Brokers and Insurers is that you are given a unique log in area on our system to be able to track each claim that has been sent directly to us. You will be able to track the outcome of the information sent to us, listen to any conversation that has occurred between Personal Injury Careline and your customer and have the facility to read any notes in relation to any specific customer. This will in turn take you right through a clients claim process and you will be able to see the ultimate outcome of each claim.
On top of this all Brokers and Insurance companies will be able to set the criteria within this log in area on how they would like Personal Injury Careline to call their customers and offer specific scripting, how many times you would like the customer to be called, what can be discussed and specified times as a couple of examples.
As a fully fledged member of the Ministry of Justice , Personal Injury Careline has strived to ensure that it's products and services meet the ever demanding requirements of the industry, We pride ourselves on the service we offer to our Brokers and Insurers and of course their clients.
We offer a Comprehensive claims management service, this Includes:
Personal-Injury-Careline Limited | Flat 1, Gloucester Road, Urmston, United Kingdom, M41 9AF | Reg. No: 06857539 | Data Protection No: PZ1762745